Do you stand out from the IFA crowd?

In the course of speaking to IFAs, I quite frequently hear the phrase, “we’re different from other IFAs”.  That in itself is not surprising; we’re all different of course, but for your website and your firm, the important factor is how effectively that difference is reflected to potential new clients.

There are thousands of fellow IFAs out there, and thousands of websites.  Even in your locality, there may be dozens of other advisers, many with websites, offering  what appears on first impression to be a virtually identical service to the one provided by you.  However, you know your service is not identical to the rest, it is unique, and I’m sure you are proud of the ways in which it is unique.

Likewise, there are also lots of IFA websites that may on first impression appear to be virtually identical in what they say.  However, this may well be because these site are virtually identical! You know your service is unique, but to what extent does your website portray that fact?  The answer may well be, “not really to any great extent at all actually”. Are you proud of the individual way your business is portrayed via your website?  If not, then it’s definitely time for a rethink.

Being part of PracticeWEB has given us the opportunity to expand our custom design website offer – creating custom designed sites for IFAs who really want to drive home their own uniqueness and individual personality.  I believe this is a huge opportunity. From the moment a site visitor looks at your homepage, they should be able to ‘get it’ right from the outset.  But what is ‘it’ exactly?  And that is the secret of the process that delivers a website and messaging unique to your business.  If your homepage can focus on how your services help clients and how you are different, then you’re off to the best start.

For example, if you are certain and confident about your USP, make sure this is as prominent as it possibly can be.  Can it be incorporated in your strap line?  Is it mentioned in the first sentence of your homepage text?  Can it be incorporated in your title tag and/or visible keywords?

It’s best to assume that anyone searching the net for a financial adviser will probably be looking not just at your website, but also a handful of other IFA websites in your area. So, make sure you weigh up the local competition – regularly look at their websites, and get trusted friends or associates to evaluate your website and other local IFAs’ websites objectively.  If your site doesn’t make the grade, either in how it looks or in what you’ve said, then it’s time to review what USPs you can identify about your own business and create a plan of action that incorporates this into the design, structure and messaging of your website.

And if that all sounds a bit too much like hard work, strangely enough I know of a good company that can help you with that too! Check out our website for more tips and guidance on creating a powerful online presence for your firm.

 

 

 

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First impressions count – the importance of your homepage

How often have we been told that “first impressions count”?  Too many probably, but it doesn’t make it any less valid.  For many of your prospective new clients, the home page of your website will be the first impression they have of you and your business.

Visitors to your site will initially be attracted (or otherwise) by the general look and feel of your site, but immediately after that the chances are they’ll start reading what you have written as your Home Page text. It’s this aspect we’re looking at today.

Many IFA websites that we view have what can politely be described as poor quality home page text.  Some text is clearly produced as part of a templated offering, other text is too quirky, some is too verbose, much just sounds dull and uninspiring, and a surprising number have no home page text at all.

Here are our top tips for creating web copy that ensures you are engaging correctly with potential new clients:

1. Web visitors typically scan a page for a maximum of 20-30 seconds.  So use short, snappy paragraphs, bullet points and problem-raising questions.
2. Your site visitors need to understand almost instantly a) who you are, b) what you do and c) how you can help them.
3. Who is the home page about – is it about you or about your potential new client?  Generally speaking, the more it can be about your site visitor rather than yourself, the better.

Example: “We are experts in pensions and retirement planning” is a statement focused on you, the IFA.  However, “Are you confused about your retirement options?  If so, help is at hand” is client focused.

4. Make it clear why prospective clients should use you rather than anyone else.
5. Make it clear what happens next – give a specific ‘call to action’.
6. It’s important that your site is found on search engines, so your home page text should include the keywords and phrases that are embedded in your site.
7. Your home page should be brief and to the point; your own background or company history. The About Us page is where people can read more detail.

If after all this, you are still stuck what to write, get help!  Professional copywriters will be only too happy to write your home page text for you – it’s worth the extra cost because it’s so important to get it right.

So, why not take a fresh look at your home page text to ensure that the first impression it gives visitors is welcoming, positive, interesting, informative, professional and inviting.

For more information or help, give us a call on 01453 521855 or see our website
www.ifa-systems.co.uk

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Who’s Who on your Website?

We looked in a previous article at the relatively low number of IFAs who provide easily-findable contact information on their websites.  This week we look closer at one of the aspects covered in that article; the page or pages of your website dedicated to your staff.  What details should you provide about your personnel; what works and what doesn’t work? Continue reading

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Time for Testimonials

Here’s a common-enough scenario I’m sure most of us have experienced: you go to Amazon.co.uk to make an online purchase, perhaps a book or a camera or any one of millions of other items. You read the product info and the technical details where appropriate, but then you also scroll further down to read the user reviews with much interest, particularly if you are unsure about the product in any way. In this scenario, it’s the principle of not just taking the seller’s opinion for granted, but also seeking further confirmation and endorsements from other users as well. Continue reading

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Website Content for Financial Advisers: Time for a Change?

We get several calls a year from IFAs who have websites that we have no involvement with, but who would like us to take over the running of their site.  For copyright and technical reasons we always decline these requests, but what is interesting is the most common reason these IFAs ask us to help: it is because they can’t update the content of their site without asking the web provider to do it for them, and consequently being charged an arm and a leg every time they need alterations.

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To Blog or Not to Blog: an Alternative Suggestion…

Although some IFAs have launched themselves enthusiastically and successfully into the blogosphere in the last couple of years, they are still very much in the minority. Of course, quite a few IFAs do not want a blog, indeed don’t even want a website (remarkably, this still comprises a third of all IFA firms). Continue reading

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Easy to Contact?

We have all felt the frustration and annoyance at not being able to find what we are searching for on a website.  Have you ever got stuck trying to find the phone number of a budget airline, or the name of someone to talk to at your insurance company, or an email address of your local bank branch?  It’s needle-in-a-haystack time.  Internet users by and large are notoriously impatient, and so any time spent fruitlessly trying to find contact information is usually guaranteed to wind people up and create a very negative impression. Continue reading

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The Speed of Change

The technological advances and changes of fashion in IT, mobile telecommunications, the internet and social media in just half a dozen years have been remarkable.

Charlie Brooker wrote in The Guardian recently, “If your home is anything like mine, it contains several rarely explored crannies stashed full of archaic chargers, defunct cables, and freshly antiquated gizmos whose sole useful function in 2011 is to make 2005 feel like 1926, simply by looking big and dull and impossibly lumpen. Everyone’s opened a drawer and been startled by the unexpected discovery of an old mobile phone that now resembles an outsized pantomime prop. To think you used to be impressed by this clunky breezeblock. You were like a caveman gawping at a yo-yo.” Continue reading

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No Right to Copy from an IFA’s website

Every couple of months, usually on a quiet Friday afternoon, I will sit down at my PC and find out who are the latest IFAs to steal from IFA Systems. It’s a relatively easy task; I choose a randomly selected phrase from our standard financial information or calculators or privacy statement or other typical text, paste that phrase into Google and see who is breaching our copyright by using our content. Continue reading

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Twitter for IFAs – help or hindrance?

Love or hate Twitter, it’s an aspect of social media that is increasingly difficult to ignore.  Twitter isn’t necessarily for everyone, and it’s a subject that seems to polarise opinion more than most. If you are toying with the idea of joining Twitter, but unsure where to start, or don’t know your hashtag from your retweet, there are countless ways of finding out, from YouTube videos to Business Link seminars to marketing companies who will set you up on Twitter, produce an action plan and even do your Tweeting for you.

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